J.Q. Mobile Solutions (“Company,” “we,” “our,” or “us”) is committed to maintaining the confidentiality, integrity, and security of all personal and testing-related information in accordance with applicable federal, state, and local laws, including U.S. Department of Transportation (DOT) regulations under 49 CFR Part 40.
1. Information We Collect
We may collect and process the following information:
Personal Information
Name
Phone number
Email address
Employer/company information
Identification details required for testing
Drug and Alcohol Testing Information
Chain of Custody Forms (CCF)
Specimen collection details
Test results and laboratory reports
Breath alcohol testing results
Medical Review Officer (MRO) determinations (where applicable)
Website & Communication Data
IP address
Browser type
Website usage data
Form submissions and inquiries
2. Use of Information
Information is collected and used strictly for the purpose of:
Conducting DOT and Non-DOT drug and alcohol testing services
Coordinating and scheduling testing
Ensuring compliance with 49 CFR Part 40 and other applicable regulations
Communicating with employers, designated employer representatives (DERs), and authorized parties
Delivering test results through secure systems
Maintaining required records and documentation
3. Confidentiality & DOT Compliance
All DOT-regulated drug and alcohol testing information is handled in strict compliance with 49 CFR Part 40, which governs the confidentiality and release of testing information.
Testing information will only be released to:
The employer or designated employer representative (DER)
The donor (employee), upon proper request
The Medical Review Officer (MRO)
Substance Abuse Professionals (SAP), when required
Authorized government agencies as mandated by law
Unauthorized disclosure of testing information is strictly prohibited.
4. Disclosure of Information
We do not sell or rent personal or testing information. Information may be shared only as necessary with:
Certified laboratories (e.g., Labcorp or equivalent facilities)
Medical Review Officers (MROs)
Employers or authorized representatives
Regulatory or governmental authorities, when legally required
Third-party service providers assisting in operations under strict confidentiality agreements
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect sensitive information, including:
Secure handling of Chain of Custody Forms
Controlled access to testing data
Secure transmission and storage systems
6. Record Retention
All records related to DOT drug and alcohol testing are maintained in accordance with DOT record retention requirements under 49 CFR Part 40, as well as applicable state laws.
7. Your Rights
Where permitted by law, individuals may:
Request access to their personal or testing information
Request corrections to inaccurate information
Obtain copies of test results through proper authorization channels
8. Website Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analyze usage. You may adjust your browser settings to disable cookies.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.
For questions regarding this Privacy Policy or our compliance practices, please contact:
